Shipping
Our shipping fees entail a standard flat rate charge of $6.95 for all items. Additionally, we offer free shipping for orders over $55. To provide an accurate estimate of the shipping timeline, please note that the first day of package dispatch or warehouse pickup is not considered the initial business day. Rather, the calculation of business days commences from the first full day when the package is in transit to your specified destination.
Note: business days encompass Monday through Friday, excluding weekends and Federal holidays.
Standard: ships within 2 days, arriving 2-5 business days after the order was placed.
Once your order has been shipped, we will promptly notify you via email with a shipping confirmation. This email will include the specific tracking number(s) assigned to your order. Please note that for certain orders that are shipped in multiple boxes, each box will be assigned its own unique tracking number for your convenience.
Note: For orders that qualify for delivery to extended areas such as Alaska, Hawaii, Puerto Rico, APO/FPO, Northwest Territories, Yukon, Newfoundland, and Labrador, Nunavut, NB, NS, there will be an additonal shipping charge based on your devliery locations.
If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team at support@immortalgroup.ca