At Immortal Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By accessing or using our website, you agree to the terms and practices outlined in this policy.
Information We Collect:
When engaging with our website, we gather various types of information, including Personal Information such as your name, email address, phone number, shipping address, and payment details when making a purchase or setting up an account. Additionally, Log Data is collected, encompassing details like your IP address, browser type, referring/exit pages, and browsing patterns, which are transmitted by your browser each time you visit our site. Moreover, we employ cookies and similar tracking technologies to optimize your browsing experience and amass insights into your website usage.
How We Use Your Information:
We utilize the information collected for a range of purposes, including processing and fulfilling orders, encompassing shipping and payment processing; enhancing and personalizing your website experience; facilitating communication pertaining to orders, queries, or promotional offerings; analyzing and monitoring website and service usage; and, importantly, detecting and preventing fraudulent activities while bolstering security measures.
Data Retention:
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. If you wish to have your information removed from our database, please contact us using the details provided below.
Data Security:
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal requirements. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
Your Choices:
You have the right to access, update, or delete the personal information we hold about you. You may also choose to opt-out of receiving promotional communications from us. Please contact us using the details provided below to exercise your rights or if you have any questions or concerns about our privacy practices.
Updates to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we handle your information.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@immortalgroup.ca.